Reference

How 777gaya Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits via bKash, Nagad or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket wallet contextYour right to access and correct dataNo data sold to third partiesBangladesh-region eligibility applies

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard encryption to data in transit, including the payment details you submit when using bKash, Nagad or Rocket. Your account password is stored in a hashed form — we cannot read it, only verify it. Cookie data from your browsing sessions helps us remember your language preference and keep your session active, and you can manage cookie settings in your browser at any time. We review data access internally on a need-to-know basis, meaning only the team members who need your information to process a transaction or resolve a support ticket can see it.

Encryption in Transit All data you submit — including bKash and Nagad payment details — travels over an encrypted connection. This applies whether you are on mobile or desktop at any hour.

Cookie Management We use cookies to keep your session active and remember your preferences. You can clear or block cookies through your browser settings without losing your account access permanently.

Data Retention Policy We hold your account data while your account is open and for as long as applicable compliance rules require after closure. You can ask us what we hold at any point.

Access Control Only authorised internal team members can access your personal data, and only when it is needed to handle your transaction or resolve a support request you have raised.

What We Collect and Why It Matters

777gaya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the payment method you link — whether that is bKash, Nagad, or Rocket. This data lets us verify your wallet, process transactions, and flag anything unusual on your account. We also collect device and

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session data automatically: your IP address, browser type, and pages visited. This helps us detect suspicious logins and keep your account from being accessed without your knowledge. We do not sell your data to advertisers or unrelated third parties. Where we share data — for example
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with payment processors handling your bKash or Nagad transfer — it is only to complete the transaction you requested. We may retain your account data for as long as required under applicable rules and as long as your account remains active. If you close your account,
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we keep only what compliance obligations require. Availability of our services and the scope of data handling depends on your local law and the eligible regions we operate in. If you have questions about what data we hold against your account, our support team can help
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you locate and review it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct or request deletion of your personal data, our support team handles privacy requests directly. Reach us through the live chat inside your account dashboard, by email, or through our Telegram channel. We aim to respond to data requests within a reasonable timeframe — complex requests may take longer depending on verification steps we need to complete on our end.

Common Questions About Your Privacy Rights

These are the questions we get asked most often about data, cookies, account information and how to make a privacy request. If something specific to your account is not covered here, reach out through live chat or email and we will walk you through it.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. We also log device and session data automatically for security purposes.

We share data only where necessary — for example with payment processors handling your Rocket or Nagad transaction. We do not sell your data to advertisers or unrelated outside parties.

Contact us through the live chat in your account dashboard or by email. After verifying your identity, we will provide a summary of the personal data associated with your account.

Yes. Submit a deletion request via email or live chat. We will remove your data where we are not required to retain it under applicable compliance rules, and we will confirm what we can and cannot delete.

Cookies keep your session active, remember your preferences, and help us detect unusual login activity. You can manage or clear cookies in your browser settings without permanently losing account access.

Our privacy practices apply to accounts we serve. Access and the scope of data handling depend on your local law and the eligible regions we operate in — check your local rules before proceeding.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How 777gaya Handles Your Personal Information

How We Protect and Manage Your Information

Contact Us About Your Data

Common Questions About Your Privacy Rights

01 What personal data does 777gaya collect when I open an account?

02 Does 777gaya share my data with third parties?

03 How can I see what data 777gaya holds about me?

04 Can I ask 777gaya to delete my account data?

05 How does 777gaya use cookies on my device?

06 Does your privacy policy apply to me in Bangladesh?

Privacy Policy

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